Privacy Policy for Startify AI
Effective Date: 01-01-2025
This Privacy Policy describes how Startify AI (“we”, “us”, “our”) collects, uses, discloses, and stores personal and non-personal information when you interact with our Facebook Messenger bot (the “Bot”), including via our website at startifyai.ng and related channels.
By using the Bot, you agree to this Privacy Policy and consent to the practices described herein.
1. Information We Collect
a) Information You Provide
When you interact with the Bot, you may provide us with information, such as:
- Your name
- Your email address
- Your phone number
- Messages or content you send via Messenger
- Responses to surveys, forms, or prompts within the Bot
b) Automatically Collected Information
When you use the Bot, certain technical and usage information is automatically collected, including:
- Your Facebook User ID (or a hashed/identifier provided by Facebook)
- Timestamps of your interactions
- Metadata about messages (e.g. whether or not the message was delivered/read)
- IP address, device type, browser/OS information
c) Derived or Aggregated Data
We may combine or aggregate data to analyze trends and usage patterns (e.g., how many users use a particular feature), but this data will generally be anonymized or de-identified.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve the Bot
- To respond to your questions, support requests, or inquiries
- To personalize your experience (e.g., customizing responses)
- To send you updates, notifications, or marketing messages (if you opted in)
- For analytics and internal research to understand how users use the Bot
- To comply with legal obligations or enforce our rights
If we use your information for marketing or promotional messages, we will ensure we have your consent (opt-in), and you can unsubscribe or opt out at any time.
3. Sharing and Disclosure of Information
We may share your information in the following circumstances:
- Service providers and vendors: We may engage third parties (e.g., hosting, analytics, messaging services) to perform services on our behalf. These parties will only have access to information necessary to perform those services, and they are bound by confidentiality obligations.
- Legal compliance: We may disclose information when required by law, regulation, legal process, court order, or governmental request.
- Protecting rights & safety: If necessary, to protect our rights, property, or safety, or that of others, we may disclose information to address fraud, security, or safety issues.
- Business transfers: If we merge, are acquired, or sell all or a portion of our assets, user information may be transferred as part of that transaction (with appropriate protections).
We will not share your personally identifiable information with third parties for their own marketing purposes without your consent.
4. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it (as outlined above), comply with legal obligations, resolve disputes, and enforce our agreements.
After that, we will either delete or anonymize your data, or, if that’s impossible (e.g. in backup systems), then securely store and isolate it indefinitely.
5. Data Security
We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure; we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on applicable laws, you may have certain rights in relation to your personal data, such as:
- Access: request copies of your personal data
- Correction: ask us to update or rectify inaccuracies
- Deletion: request the deletion of your personal data
- Objection / Restriction: ask us to restrict processing or object to certain uses
- Portability: request your data in a portable format
- Withdraw consent: if you have given consent, you can withdraw it at any time
To exercise these rights, please contact us via the contact information listed below. We may ask you to verify your identity before complying with a request.
7. Children
The Bot is not intended for children under the age of 13 (or higher age as required by applicable law). We do not knowingly collect personal information from children under that age. If we become aware that a child has provided us personal information, we will promptly delete it.
8. Third-Party Platforms & Links
- Facebook / Messenger: The Bot relies on Facebook’s platform. Facebook may collect or process additional data subject to its own privacy policies.
- Links to external sites: The Bot may contain links to third-party websites. This Privacy Policy does not apply to those sites; you should review their policies separately.
9. Changes to This Policy
We may revise this Privacy Policy from time to time. When we do, we will post the updated policy with a new effective date. Significant changes will be notified via the Bot or other communication channels.
